SHIPPING

All of our products are handmade to the best of quality so please allow 24-48 hourss for us to process your order. Shipping confirmation will be sent when your order is ready to be dispatched within 24 hours.  

Below is the list of shipping rates that we offer at Bulb London. 

United Kingdom:

Standard Shipping  £3.90

European Union:

International Standard Shipping £8.00

America and Australia: 

International Standard Shipping £12.00

Rest of World:

International Standard Shipping  £15.00

Please note, that shipping rates are subject to change without notice, as Royal Mail prices may change. We will always do our best to offer you fair shipping prices. Some countries may apply customs charge. We cannot be held responsible for any international parcels, that have been lost in transit. Please contact your local post/sorting office with any questions regarding your missing order. We unfortunately, do not have any control over this and we apologies for any inconvenience it may cause. 

Any queries please email us at sales@bulblondon.co.uk 

Please read terms and conditions carefully before using our website or ordering any products. 

REFUND AND EXCHANGE POLICY

We hope you will be delighted with everything you have bought from us online, however if you change your mind for any reason, we are happy to refund or exchange any unsuitable items in perfect condition within 14 days of purchase with a valid dispatch note. 

Faulty item

We put our 100% effort in making sure our customers receive the best quality products from BULB LONDON, in case there is any faulty item you should immediately inform us at sales@bulblondon.co.uk. The request date should meet the 14 days return or exchange policy. After overlapping the 14 days exchange period policy BULB LONDON will not be liable to perform any exchanges or returns.

Please note:

In the above circumstance you will be responsible for return shipment cost. BULB LONDON will not be liable to handle return cost in any circumstance. All refunds will be issued to the original method of payment and in the original tender currency.